Collaborative business relationships and the use of ICT: The case of the marine, defence and resources cluster, Western Australia

The research project was developed from an Australian Research Council Grant designed to investigate collaborative commerce and its impact on regional economic development. Through a process of consultation with the industry partner, the South West Group, the research was designed to investigate the drivers and inhibitors of collaborative relationships and the factors that impact on the creation and sustaining of these relationships. The role of Information Communication Technology (ICT) in facilitating and sustaining collaborative relationships and the perceived benefits and drawbacks of collaborative relationships were also investigated. The research sought to identify models of the best adoption of collaborative relationships

Building patient trust in electronic health records

While electronic medical records have the potential to vastly improve a patient’s health care, their introduction also raises new and complex security and privacy issues. The challenge of preserving what patients’ believe as their privacy in the context of the introduction of the Personally Controlled Electronic Health Record (PCEHR), into the multi-layered and decentralised Australian health system is discussed. Based on a number of European case studies the paper outlines the institutional measures for privacy and security that have been put in place, and compares them with the current status in Australia. The implementation of the PCEHR has not been as straight forward, holistic or as uniform as in the European countries’ studied. This has meant that issues around personal privacy and security have not been addressed in an effective and functional manner. Surprisingly, the researchers found that the patient is absent in the PCEHR privacy and security discussion; and their perceptions of, and requirements for privacy and secure management of their medical information is absent. The concept of personal privacy and security has yet to be fully explored from the patient’s perspective, despite it being a Personally Controlled Health Record

Perceptions of Security, Privacy and Confidentiality in the Context of Electronic Health: The Gap between Institutions and Patients

While electronic health records have the potential to vastly improve a patient’s health care, their introduction also raises new and complex issues around security and privacy. There are significant challenges in preserving what patients’ believe to be their privacy and confidentiality, in the context of the accessibility and interoperability of electronic records. Based on a number of expert interviews the paper outlines the institutional measures for security that have been put in place, and highlights the lack of discussion around individual patient privacy requirements. Whilst institutional measures such as legislation, technology and standardised systems have been established, the interpersonal nature of privacy and confidentiality from the patient’s perspective has yet to be addressed

The Implementation of Electronic Health Records: Initial Findings from Ngaanyatjarra Lands

Information and communication technologies (ICT) are now part of the fabric of the global economy, however the adoption of ICT in the health sector has been significantly slower. The traditional drivers of adoption in the business sector are not always present in the health sector and there are a number of systemic inhibitors that make the adoption of ICT far more complex. This paper examines strategies that can be used to manage these complexities using a case study of a successful implementation of electronic health records in remote Western Australia. The desire for improved health outcomes by those involved overcame bureaucratic, technical and cultural barriers to the effective ICT adoption and use

The lost “E” in Clustering: An Australian Case Study

The research investigated the use of information communication technology within collaborative relationships in a multi industry cluster in Australia. The study found that collaborative business relationships were present in the cluster, however the role of ICT in these relationships was not significant due to a number of industry characteristics displayed across the cluster, such as secrecy, a high need for security and low ICT adoption

Building patient trust in electronic health records

While electronic medical records have the potential to vastly improve a patient’s health care, their introduction also raises new and complex security and privacy issues. The challenge of preserving what patients’ believe as their privacy in the context of the introduction of the Personally Controlled Electronic Health Record (PCEHR), into the multi-layered and decentralised Australian health system is discussed. Based on a number of European case studies the paper outlines the institutional measures for privacy and security that have been put in place, and compares them with the current status in Australia. The implementation of the PCEHR has not been as straight forward, holistic or as uniform as in the European countries’ studied. This has meant that issues around personal privacy and security have not been addressed in an effective and functional manner. Surprisingly, the researchers found that the patient is absent in the PCEHR privacy and security discussion; and their perceptions of, and requirements for privacy and secure management of their medical information is absent. The concept of personal privacy and security has yet to be fully explored from the patient’s perspective, despite it being a Personally Controlled Health Record

Evaluation of Push Notifications for Social Media Applications

The growth of social media has impacted on people’s everyday life, precipitating the development of a new set of guidelines for designing applications (apps), creating heightened user engagement without crossing the line to frustration. This study focuses on how push notifications from social media apps should be designed in order to keep the user intrigued and returning to the app, without annoying the user to the point where they turn the push notifications off. The exponential growth in the usage of social media has emphasised the importance of designing apps with a user- centred functionality. The study used a combination of a survey questionnaire and a qualitative perception study, with the results collected as both data and extracts from interviews. This study identified that a high frequency of notifications from social media apps has led to resentment by users against pushes notifications in general. The app-user relationship is cemented from the beginning of the experience and the action the user takes in relation to notifications depends on their perception of the senders’ intentions. Younger users’ actions are also predominately driven by the phenomena Fear of Missing Out

The Implementation of Electronic Health Records: A Two Country Comparison

The adoption of electronic health records has been significantly slower in Australia than many European countries. This paper compares the implementation process in Australia with Slovenia, looking at the benefits, drawbacks and success factors of ehealth implementation. The authors use case studies collected in each country to discuss issues around ehealth implementation. Though Slovenia has progressed much further down the road of ehealth the commonality of the experiences between both cases was striking

An exploratory study of the implementation of electronic health records: a two country comparison

The adoption of electronic health records has been significantly slower in Australia than many European countries. This paper compares the implementation process in Australia with Slovenia, looking at the benefits, drawbacks and success factors of e-health implementation. The authors use case studies collected in each country to discuss issues around e-health implementation. Though Slovenia has progressed much further down the road of e-health the commonality of the experiences between both cases was striking